

People Skills Series
Public works professionals are the backbone of our communities.
While technical knowledge and operational expertise are vital, the ability to communicate effectively, build trust, resolve conflict, and lead with empathy is just as crucial to success in the field.
This course series is designed to strengthen the interpersonal and communication skills needed to thrive in today's public works environment. Whether you're working with team members, engaging with the public, or collaborating across departments, these courses will equip you with practical tools to foster positive relationships, navigate challenges, and represent your organization with confidence and professionalism.
Through real-world scenarios, interactive discussions, and hands-on exercises, you'll develop the people skills that make a lasting impact—not just on projects, but on the communities you serve.